At Engage Sporting, we offer the leading-edge Pickleball paddles backed by industry best-in-class customer service.
Engage Pickleball Paddle, register by CLICKING HERE
Omega Pickleball Paddle, register by CLICKING HERE
Submit a Warranty Claim:
Return Policy / Test Drive:
All paddles have a 'No question asked' money back guarantee. What we call a Test Drive. We'll even pay for the return shipping if you are within the US.
Engage Pickleball paddles have a Limited Lifetime Warranty against manufacturer defects and workmanship for the life of the paddle. What is not covered by the warranty (Please note: If any of the below occurs, please still contact us and we will see what we can do to take care of you)?
Omega Pickleball paddles come with a standard (1) year Limited Warranty against manufacturer defects and workmanship.
All Engage and Omega Pickleball paddles must be registered to be eligible for the warranty policy.
How long should a paddle last? Paddles themselves depending on how often you play can last a long time. Some individuals like a new paddle every 6-8 months, others 1 year and some up to 3+ years. But as with anything, there are wear and tear components. The edge guard is a protective barrier that adds perimeter weighting (but from normal use will get scraped and eventually loosen from repeated contact with the ground) and need to be replaced. The grip is another item that over time, again depending on how often you play may need replacement. These latter points are considered wear & tear. Not a manufacturers defect.
At EngagePickleball, we like to make things simple. If you have any questions or issues regarding your paddle, warranty or return policy, please contact us and our in-house team will be happy to assist.