At EngagePickleball, we offer the leading-edge Pickleball paddles backed by industry best-in-class customer service.
For more information regarding our Warranty and Return Policy please see below.
Return Policy / 30-day Test Drive:
All paddles have a 'No question asked' 30-day money back guarantee (where we'll even pay for the return shipping if from the US).
All paddles have a Limited Lifetime Warranty against manufacturer defects and workmanship for the life of the paddle.
Please note. The Apprentice, Status and Precision carry a limited one year warranty.
What is not covered by the warranty?
Please note: If any of the below occurs, please still contact us and we will see what we can do to take care of you.
How long should a paddle last? Paddles themselves depending on how often you play can last a long time. Some individuals like a new paddle every 6-8 months, others 1 year and some up to 3+ years. But as with anything, there are wear and tear components. The edge guard is a protective barrier that adds perimeter weighting (but from normal use will get scraped and eventually loosen from repeated contact with the ground) and need to be replaced. The grip is another item that over time, again depending on how often you play may need replacement. These latter points are considered wear & tear. Not a manufacturers defect.
At EngagePickleball, we like to make things simple. If you have any questions or issues regarding your paddle, warranty or return policy, please contact us and our in-house team will be happy to assist.