Engage Pickleball 'Camp Only' Refund and Cancellation Policy

Cancellation by Participant:

  • 14 or More Days Before Camp Start:
    Registrants who cancel their camp enrollment 14 or more days prior to the start date will receive a 75% refund or a 100% credit towards a future Engage Pickleball Camp.

  • 13 Days or Less Before Camp Start:
    If a registrant cancels within 13 days of the camp start date for any reason (including travel issues, personal matters, illness, etc.), they will be eligible for either a 50% refund to their original payment method or a 100% credit towards a future camp.

Pandemic or Unforeseen Cancellation Circumstances:

  • In the event that a camp is delayed or canceled due to unforeseen circumstances, such as a pandemic, the registrant will receive a full credit towards a rescheduled camp within 12 months of the original camp date. If the camp cannot be rescheduled, a full refund will be issued.

No-Show Policy:

  • No-shows or last-minute cancellations (within 24 hours of camp start) will not be eligible for any refund or credit.

 

Engage Pickleball 'Stay n Play' Refund and Cancellation Policy

Within the United States:

  • $100 per person cancellation fee up to 60 days prior to the event.
  • Full payment required 60 days prior to the event.
  • 31-59 days prior to the event: 75% refund, credit of $500pp toward another camp. $20 administration/rebooking fee per person.
  • 15-30 days prior to the event: 50% refund, credit of $500pp toward another camp. $20 administration/rebooking fee per person.
  • 1-14 days prior to the event: no refund, credit of $500pp toward another camp. $20 administration/rebooking fee per person.
  • Less than 1 day prior to the event: no refund, credit of $250pp toward another camp. $20 administration/rebooking fee per person.
  • No notice of cancellation or a no show for any reason results in forfeiture of all funds paid.

Outside the United States: 

  • $100 per person cancellation fee up to 91 days prior to the event.
  • Full payment required 90 days prior to the event.
  • 75-89 days prior to the event: 50% refund, credit of $250pp toward another camp.  $20 administration/rebooking fee per person.
  • 46-74 days prior to the event: 25% refund, credit of $250pp toward another camp.  $20 administration/rebooking fee per person.
  • 45 days or less prior to the event: no refund, credit of $150pp toward another camp. $20 administration/rebooking fee per person.
  • No notice of cancellation or a no show for any reason results in forfeiture of all funds paid.

**Engage Pickleball is not responsible for any difference in funds due to exchange rates.

We recommend securing your spot early and reviewing our cancellation policy prior to enrollment. If you have any questions or concerns, feel free to reach out to our team!